Results-driven Customer Service Representative with 2 years of experience in the BPO industry, providing voice, chat, and email support. Experienced in order processing, resolving customer inquiries, and managing high-volume accounts while maintaining quality and efficiency. Completed OJT training in basic SEO, Mailchimp, lead generation, and WordPress. Proficient in Canva, CapCut, and Photoshop. Highly adaptable, detail-oriented, and able to work independently with minimal supervision.
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