I am a seasoned hospitality professional with over a decade of hands-on hotel experience in the Philippines, combined with hands-on experience providing virtual operations support for U.S.-based short-term rentals (STRs), including condotels and single-family homes.
My experience covers end-to-end property operations, coordinating multiple moving parts to ensure daily operations run smoothly and efficiently.
Core Expertise:
• U.S. STR Operations – Condotels & Single-Family Homes
• Virtual & Back-Office Operations
• Vendor, Cleaner & Maintenance Coordination
• Guest Support & Reservation Management
• SOP Maintenance & Process Coordination
• Administrative Support & Data Management
• Scheduling, CRM & Calendar Management
Tools: Micros OPERA, Guesty, Hostaway, HostBuddy, Breezeway, Aircall, Quo, ProHost, eZaid, Slack, Microsoft Teams, Google Workspace, Microsoft Office/Excel, Trello, Clickup and other hospitality platforms.
I bring a strong combination of hotel operations experience, U.S. STR knowledge, organization, communication, and attention to detail.
I am here to help businesses run smoothly by taking care of the details, so you can focus on what matters most.
Let’s work together to make your processes efficient and stress-free.
