Hi! I’m -----------, a Digital Marketing & CRM Specialist with a strong focus on AI-powered automation, client retention, email/SMS lifecycle campaigns, and customer psychology.
I help businesses strengthen their customer relationships by building:
• Retention-focused email & SMS campaigns
• Lifecycle and nurturing journeys
• Client education flows that improve LTV
• CRM processes, automations, and segmentation
• Value-driven communication that builds trust
Coming from the insurance industry, I’ve applied customer psychology, journey mapping, and automated nurturing to increase referrals, improve retention, and extend customer lifetime value (LTV) with real clients.
Skillset & Tools:
• Email: Brevo, ActiveCampaign, GetResponse, Mailchimp
• CRM: Hubspot, Brevo, Get Response, Active Campaign
• Automation: Zapier, AI tools (analysis, segmentation, content)
• Meta Ads, social media content, and funnel fundamentals
• Customer behavior, market psychology, and retention strategy
I’m passionate about building meaningful, data-driven client experiences, and I’m continuously leveling up my skills as I prepare for my future Master’s in AI and Digital Marketing.
