I am a dedicated Customer Support Virtual Assistant with professional experience in the BPO industry, handling travel accounts. I have provided both voice and chat support, assisting customers with flight bookings, rebookings, cancellations, refunds, and general travel-related inquiries.I am skilled in delivering excellent customer service, handling high-volume inquiries, and resolving concerns efficiently while following company SOPs. I am detail-oriented, reliable, and committed to maintaining high customer satisfaction. I am now seeking opportunities to support travel, e-commerce, or service-based businesses as a Virtual Assistant.