Hello there! I'm an Operations and Customer Support professional from the Philippines with 3 years of experience keeping businesses running across transportation, hospitality, and aviation.
I've handled everything from building SOPs from scratch and managing executive inboxes, to de-escalating difficult customers on live calls for Australian clients and I do it without needing her hand held. My background in Psychology is how I read rooms, handle people, and figure out what actually needs fixing before anyone else notices something's wrong.
I'd love to have a conversation on how I can further contribute to your team and I'm open to both full-time and part-time roles. Get started, we shall!
