I am a motivated Customer Service Representative currently working in the BPO industry while pursuing my long-term goal of completing a degree in Dental Healthcare. At present, I am actively working to save money and support my education, while continuously building my professional skills in customer service, communication, and administrative support.
With experience handling telecommunications and healthcare insurance accounts, I have developed strong skills in billing assistance, technical troubleshooting, claims support, account management, and customer retention. I am highly adaptable, detail-oriented, and comfortable working in fast-paced, multi-system environments.
I am now seeking opportunities as a Customer Service Representative or Virtual Assistant, where I can further grow my skills in remote work, administrative tasks, and client support. I am reliable, eager to learn, and committed to delivering high-quality service to clients and employers.
My goal is to transition into a long-term virtual assistant career while maintaining strong performance in customer support roles, helping businesses stay organized, efficient, and well-supported.
