Hi! I’m Jiselle, a dedicated and detail-oriented Customer Service Representative with experience handling email, chat, and voice support across different industries. I specialize in delivering clear, professional, and empathetic communication while ensuring customer concerns are resolved efficiently and accurately.
I have a strong background in back-office operations and risk analyst, which has helped me develop excellent attention to detail, problem-solving skills, and the ability to handle sensitive information with care. I’m comfortable using CRM and ticketing systems to manage customer interactions, document cases, and maintain organized records.
What I can help you with<8efe80624d780eba0c6493ec45140364>Email and chat support
Inbound and outbound customer service calls
Appointment setting and follow-ups
CRM and ticket management
Data entry and administrative support
Customer retention and issue resolution
I’m reliable, quick to learn, and committed to providing high-quality customer support that reflects positively on your brand. If you’re looking for a CSR who values professionalism, accuracy, and customer satisfaction, I’d be happy to work with you.
