Customer Service and Administrative Support professional with 2+ years of experience supporting international customers through phone, email, CRM systems, and travel platforms.
Experienced in customer retention, account support, documentation, data entry, follow-ups, and resolving customer concerns. Proficient in Salesforce, Google Workspace, Microsoft Office, Amadeus, Canva, and common communication tools.
Recognized as a Top 1 Save Rate Performer in February 2026 for achieving the highest customer retention results on the team. Also recognized as a Top 4 Associate within two months of being endorsed to production, four months into onboarding.
Organized, detail-oriented, quick to learn new systems, and comfortable working independently in a remote environment.
Verified
