Freight Operations Assistant | Dispatch & Brokerage Support | Track & Trace Expert

Hi, I’m Nelly—a detail-oriented Logistics Coordinator with experience supporting dispatch operations and brokerage tasks in fast-paced U.S. freight environments. I specialize in keeping operations organized, on track, and running efficiently by coordinating between carriers, drivers, and customers while ensuring timely updates and issue resolution.

I have hands-on experience in load board research, track-and-trace, appointment setting, and shipment monitoring, as well as supporting brokerage functions such as rate confirmations, load documentation, and accurate data entry in TMS platforms. I also understand pricing fundamentals, allowing me to assist with quoting, load evaluation, and identifying cost-effective shipping solutions.

Known for my strong attention to detail, I ensure all documents—BOLs, PODs, and rate confirmations—are accurate and complete, helping prevent delays, billing issues, and compliance risks. I’m comfortable managing high volumes of communication while maintaining professionalism and clarity with both drivers and clients.

I am reliable, proactive, and highly organized. I focus on supporting smooth day-to-day operations while contributing to efficiency and customer satisfaction. I’m ready to add value to teams that need dependable coordination across dispatch and brokerage functions.

Tools that I'm familiar with include: Ascend TMS |Trulos Dispatch| Freight Class Calculator | Freight Center Tools | ClassIt | FedEx Tools | ODFL Tools | Arcbest Tools| DAT| Trucker Path TRUCKLOADS | DOFT| Google Workspace | Teams | Microsoft 365| Excel | WhatsApp| ChatGPT

If you’re looking for someone who understands how business works, can read supply and demand, and knows how to behave and communicate with drivers and customers to build trust and a strong business relationship, then what you're looking for might be me.

I am open to work, part-time, and contract work scheduled for the PST time frame. I have equipment for work with back-up power and reliable internet connections.

You can contact me through my Email: -----------