Operations Virtual Assistant (Bookkeeping, Admin & Customer Support)
Bookkeeping & Operations Assistant | Executive Virtual Assistant
Hello there, I'-----------lani from the Philippines. I have over 30 years of experience helping businesses and organizations run smoothly by providing administrative support, customer service, sales and operations assistance, staff management, bookkeeping, payroll processing, and tax compliance. I make sure that business operations stay organized, financial records are accurate, and teams work efficiently. I'm here to help small and growing businesses save time, stay on top of their tasks, and focus on growth.
What I can do to help you & your business:
Administrative Assistance
Virtual reception & office management
Inbox & email management
Calendar management & appointment scheduling
Data entry & data validation
Online research & data analysis
Customer service (email, phone & chat)
Billing & invoicing
Payment processing
Billing discrepancy checking
Sales and business operations support
Staff scheduling and management
Bookkeeping and financial record keeping
Payroll preparation and processing
Tax compliance and audit support
Journal entry encoding
General ledger maintenance
Revenue and expense monitoring
Financial analysis & reporting
Account receivable & Account payable
Account reconciliation
Bank reconciliation
Inventory stock monitoring
Stock replenishment planning
Returns & refunds processing
Sales transaction recording
Cash transaction recording
Month-end reporting support
Disbursement processing
Classify correct transactions in spreadsheet/CRM
Budget tracking and financial reporting
Supplier coordination and inventory monitoring
Tools I’m proficient at:
Microsoft Excel, Google Sheets, PayPal, Stripe, Apple Pay, Google Pay Content Creation & Social Media: Canva, CapCut, Buffer, Meta Business Suite, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace (Drive, Docs, Gmail, Forms, Sheets), Clockify, ChatGPT, Google Gemini, Claude AI, Jasper AI, Zoom, Microsoft Teams, Google Meet, Google Chat, Viber, WhatsApp, FB Messenger, Gmail
My availability:
I am flexible to work full-time, part-time or 10-15 hours weekly. I am also flexible to work different time zones US, Canada, UK, AU and NZ.
Message me for an interview.
You need an online assistant who has the experience, able to start from the ground up, and someone who will not ghost you when things at work get tough. That's me. Invite me for an interview and let's chat soon.
Payroll, Bookkeeping, HR Management, Financial Accounting, Organization, Attention to Detail, Virtual Assistant, Admin & Data Processing, Administrative Support, CRM, Customer Service, Customer Support, Phone Support, Communication, Business Management, Regulatory Compliance, Vendor Coordination, Spreadsheet, Financial Forecasting, Administrative Management, Sales Support, Sales, Scheduling, File Management, Transaction Coordinating
Verified
