Core VA Skills
- Client communication & relationship management
- Email handling & professional correspondence
- Calendar management & appointment scheduling
- Data entry, documentation & record keeping
- Task coordination & follow-ups
- Time management & deadline tracking
Communication & Support
- Advanced written and spoken English
- Clear, empathetic client communication
- Active listening & needs assessment
- Cross-cultural communication (international
clients)
- Customer support & issue resolution
Digital & Remote Tools
- Zoom, Google Meet, Skype, Telegram, Teams, WhatsApp
- Google Workspace (Docs, Sheets, Calendar)
- Canva (basic designs & presentations)
- File organization & cloud-based systems
- Online platforms & CRM-style tools (trainable &
adaptable)
