Experienced Virtual Assistant specializing in healthcare administration, medical billing, and provider support. Skilled in appointment setting, insurance verification, prior authorizations, and patient inquiries. I help healthcare teams streamline operations with accuracy, compliance, and excellent communication
🌟 What You Can Get Based on My Experience
OP360 – Henry Schein | Medical and Dental Equipment
📞 Supported providers with orders for dental/medical equipment, prescriptions, and surgical materials.
📑 Managed prior authorizations, insurance updates, and billing claims.
🤝 Assisted a team of 53 staff ensuring compliance and accuracy.
Alorica – Healthcare Support
🧾 Account Verification
📑 Claim Specialist
📄 Explanation of Benefits
💳 Medical Billing
🎓 Insurance Educator
Sandfish Laboratory (MSU Naawan)
🗂️ Administrative support for lab director.
✉️ Excellent communication (verbal/written).
🤝 Independent and team collaboration.
Virtual Assistant / Appointment Setter
📅 Appointment scheduling & calendar management.
📞 Client communication via calls, emails, and chat.
🗂️ Documentation & reporting.
Tools I Use
💻 Productivity & Communication: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Drive, Calendar, Gmail), Outlook, Teams, Slack, Zoom, GChat
📅 Task & Project Management: ClickUp, Trello, Hubstaff
🎨 Design & Reporting: Canva, Power BI, SharePoint
🏥 Healthcare Systems: EMR/EHR, Dentrix, Availity, USPS, Payment Tools
🔗 CRM & Enterprise Systems: Salesforce, Siebel, AS400
Strengths You’ll Benefit From
✨ Excellent communication skills (verbal & written)
🤝 Ability to work independently or collaboratively in a team
📊 Strong organizational skills with attention to detail
⚡ Efficiency in managing multiple tools and workflows
