Hi! I’m Henrico Anton, a Customer Support Representative with 6 months of experience handling customer concerns in a fast-paced telecommunications account for AT&T.
My experience includes:
Technical troubleshooting
Billing support
Chat and email assistance
Resolving customer concerns professionally and efficiently
Managing customer accounts and documentation through CRM systems
I am comfortable working in high-pressure environments, handling multiple cases, and communicating clearly with customers while maintaining professionalism and empathy.
I’m also skilled in:
Customer Support
Data Entry
CRM Systems
Microsoft Office
Google Workspace<8efe80624d780eba0c6493ec45140364>Email & Chat Support
Technical Support
I’m currently looking for a long-term remote opportunity where I can contribute strong communication skills, reliability, and a positive attitude while continuing to grow professionally.
