Experienced Data Analytics and Business Intelligence professional with 10+ years of experience supporting operations, customer care, and management through data-driven insights and automated reporting. Currently a Lead Analyst at Emerson Electric, managing end-to-end analytics projects using Agile methodology and delivering enterprise dashboards for operational performance, customer disputes, and Quote-to-Cash processes.
Highly proficient in Power BI, SQL, Excel, Power Query, Power Automate, Power Apps, Oracle/NetSuite, Salesforce, and CRM data, with strong expertise in data integration, automation, and visualization. Skilled in stakeholder collaboration, dashboard development, performance tracking, and translating complex data into clear, actionable insights for both technical and non-technical users.
Reliable, detail-oriented, and proactive, with proven experience training users, improving processes, and supporting data-driven decision-making in fast-paced, global environments.
