Insurance Verification (Eligibility & Benefits) | Authorization & Referral Specialist | Provider Service Advocate | Quality Analyst

- 7 years in healthcare operations and business process outsourcing.

- Skilled in insurance verification, eligibility checks, benefits assessment, and prior authorization processing.

- Proficient in claims management, including status tracking, submission, and appeals.

- Adept at handling inbound and outbound calls, ensuring accurate communication with providers, patients, and staff.

- Strong background in appointment scheduling, patient confirmation, and email management to support seamless healthcare delivery.

- Familiar with EHR/EMR systems, ensuring accurate documentation and compliance with HIPAA guidelines.