Data and Reporting Analyst with nearly a decade of professional experience, starting in the customer service industry and later specializing in data analytics. Experienced in building Excel and Power BI dashboards from development to deployment. Proficient in SQL query creation, data manipulation using Power Query, data modeling, and data visualization.
Skilled in developing Excel automation, reporting templates, and performing root cause analysis to support data-driven decision making. Experienced in collaborating with cross-functional teams to refine reporting requirements and identify process improvement opportunities.
