IT Level 2 professional with hands-on experience in Identity and Access Management (IAM), specializing in user provisioning, access controls, and system security. Adept at troubleshooting technical issues, managing user accounts, and ensuring compliance with organizational security policies. Proficient in IAM tools, authentication protocols, and access governance processes, with a strong focus on enhancing operational efficiency and maintaining secure IT environments. Recognized for problem-solving skills, attention to detail, and the ability to collaborate effectively with cross-functional teams to implement secure and scalable solutions.