Administrative Operations & Customer Support Specialist with 6+ years of remote experience supporting Australian and Philippine businesses. Experienced in administrative support, customer service, website management, CRM systems, and day-to-day business operations.
Skilled in managing customer records, invoices, bookings, order processing, website updates, KPI reporting, and operational documentation while ensuring accuracy and attention to detail. Comfortable working independently, following SOPs and Loom training, and learning new software quickly.
Proficient with WordPress, Elementor, GoHighLevel, Kajabi, Odoo, ActiveCampaign, Zapier, Google Workspace, and CRM systems. Known for being highly organized, dependable, detail-oriented, and providing professional customer support while maintaining efficient business operations.
