I'm an Executive & Operations Virtual Assistant with 5+ years of experience supporting CEOs, managing Shopify operations, leading customer support, and improving business processes. I help businesses stay organized, streamline workflows, coordinate teams, and deliver excellent customer experiences. My background includes executive support, e-commerce operations, recruitment coordination, customer service, and mobile & web application QA testing. I'm known for taking ownership, communicating proactively, and helping businesses run efficiently.
What I can help you as a business:
Executive Support
Shopify & E-commerce
Customer Success
QA Testing
Operations
Tools I'm proficient at:
ClickUp, Slack, ActiveCampaign & Mailchimp, ManyChat, SendGrid, Freshdesk, Figma, Canva, WordPress, Shopify, WhatsApp, WeChat, Microsoft Teams, Google Meet, Zoom, Canva, Smartist, Microsoft Office (Word, Excel, Outlook, OneDrive, PowerPoint), Google Workspace (Google Sheets, Google Docs, Google Forms, Google Drive)
Why work with me:
Managed 100+ customer accounts
Led a team of 5+ support staff
Maintained high customer satisfaction
Reduced response times by improving workflows
Created SOPs that streamlined onboarding
Coordinated hiring and interviews for remote teams
My availability:
I'm available for full-time or part-time remote work with overlap across AU, UK and EU business hours.
Let's work together.
You'll find that I'm someone who takes ownership, communicates clearly, and makes sure things get done the right way — without you having to worry. Let's chat soon.
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