Over a decade of experience in the general field of Customer and Marketing Services; which includes Telemarketing and F2F Sales; Training & Development and HR Employee Relations and Recruitment. Accomplished Customer Service and Marketing professional with broad customer centric experience, encompassing strategic planning, interactive marketing, business development, creative conceptualization, database / direct marketing, public relations, sales promotions, and visual merchandising, with the ability and skill set to provide creative, innovative, enthusiastic, and forward-thinking leadership in a team environment. Focused on achieving continuous, improved business performance.