Bilingual Legal & Administrative Support | Spanish | CRM & Case Tracking

I am a bilingual English–Spanish administrative and legal support professional with nearly 10 years of experience in customer service, client communication, CRM management, and back-office operations.

I currently support U.S. legal work involving case and document management, client follow-ups, court-calendar coordination, legal correspondence, file organization, billing entries, and Spanish interpretation. I am detail-oriented, organized, and careful when handling confidential information and deadline-sensitive tasks.

My experience includes:
• English and Spanish client support
• Legal administrative and case support
• Calendar, email, and document management
• Client follow-ups and CRM updates
• SOP and workflow documentation
• Data entry, research, and file organization

Tools: Clio, GoHighLevel, Salesforce, Zendesk, Microsoft Office, Google Workspace, RingCentral, Slack, Teams, Notion, Trello, Asana, Canva, and WordPress.

I work best with businesses and professional teams that value accuracy, clear communication, reliability, and organized processes.