I am a dedicated Virtual Assistant with more than 7 years of experience in customer support, email management, and e-commerce operations. I have worked with large platforms such as Lazada and ----------- where I handled customer inquiries, order issues, product listings, and seller support.
I specialize in helping businesses provide excellent customer experience while keeping operations organized and efficient.
I am highly detail-oriented, reliable, and comfortable working remotely with international clients.
What I can help you with:
• Email & Customer Support
• Live Chat Support
• Order Processing & Refund Management
• Product Listing & Marketplace Support
• Data Entry & Google Sheets Management
• Basic Graphic Editing (Canva & PhotoRoom)
• Simple Video Editing (CapCut)
• Admin & Virtual Assistant Tasks
Tools I use:
Zendesk
Google Sheets / Google Workspace
Canva
PhotoRoom
CapCut
Salesforce
Lazada Seller Center
Tidio
I am committed to helping businesses maintain high customer satisfaction and smooth day-to-day operations.
