Guest Operations & Short-Term Rental Specialist with experience in Airbnb property management, guest communication, reservation management, calendar coordination, check-in/check-out support, refunds, cancellations, and issue resolution. Backed by a diverse customer service background in healthcare, insurance, cleaning services, and car rental support. Skilled in administrative tasks, social media management, product listing and labeling, and delivering exceptional customer experiences. Organized, detail-oriented, and committed to helping property owners streamline operations, maximize occupancy, and maintain 5-star guest satisfaction.