I am a customer support and operations professional with 8+ years of experience in the BPO industry, including leadership experience supporting teams, improving processes, and delivering excellent customer experiences.
My background has helped me develop strong skills in communication, problem-solving, workflow management, client support, and adapting quickly to new tools and environments.
Alongside my operations experience, I have expanded my skills into technology by building websites, exploring AI productivity tools, and creating digital solutions that improve business presence and user experience.
One of my recent projects is Avenor, a modern skincare ecommerce website that showcases my ability to combine design, technology, and business goals into a functional digital experience.
Verified
