Hi! I'm Karl Jericho Catriz, a versatile Virtual Assistant with a BS in Computer Science, Latin Honors (2024). I specialize in administrative support, social media management, and graphic design using Photoshop and Canva, along with basic video editing.
I have professional experience in:
BPO: Handling 50+ customer tickets per day with 100% CSAT for a Financial B2B account
Admin / Social Media: Boosted video engagement by 105% while managing social media accounts for a retail shop
Teaching: Instructing groups of 20+ students in computer basics, coding, graphic design, and video editing
I'm highly organized, detail-oriented, and tech-savvy, and I love helping businesses save time, stay organized, and improve their online presence.
