I'm a Medical Biller with over 3 years of experience in medical billing, specializing in Skilled Nursing Facility (SNF) billing, and 1 year and 6 months of experience as a Healthcare Customer Service Representative. This combined background has strengthened my communication skills and enables me to effectively support both providers and patients.
Highly detail-oriented, organized, and fully HIPAA-compliant, with strong expertise in Revenue Cycle Management. Experienced in claims processing, denial management, insurance verification, and medical coding using CPT, ICD-10, and HCPCS. Proficient in EMR/EHR systems including PointClickCare and Waystar (electronic clearinghouse), with the ability to quickly adapt to new systems and workflows.
Skilled in navigating insurance portals with a strong focus on accuracy, timely reimbursement, and process efficiency. Adaptable, dependable, and eager to continue learning to support high-quality healthcare operations.
