Hi, I’m Ivy Untalan, an Administrative Virtual Assistant based in the Philippines with over a year of experience in a fast-paced telco customer service environment.
In my previous role, I managed high-volume communications, resolved account and billing concerns, documented interactions accurately, and consistently met performance metrics. This experience strengthened my communication skills, attention to detail, and ability to stay organized under pressure.
I am now focused on providing administrative support to business owners and teams. I can assist with:
• Email management and inbox organization
• Calendar scheduling and appointment coordination
• Data entry and documentation
• CRM updates
• Google Workspace (Docs, Sheets, Drive)
• Microsoft Office (Word, Excel, PowerPoint)
• File organization and task tracking
I have a stable high-speed internet connection, a quiet home workspace, and I am available for full-time work in US or Philippine time zones.
I am reliable, proactive, and committed to delivering accurate and efficient support. I am looking for a long-term opportunity where I can grow and contribute to a company’s success.
I am ready to start immediately.
