I am an experienced Operations and Administrative Virtual Assistant with a background supporting a U.S.-based plumbing and service company. My daily responsibilities include dispatching technicians, scheduling appointments, handling customer inquiries, preparing estimates and invoices, managing vendor communications, maintaining records, and assisting with payroll and administrative tasks.
I am highly organized, detail-oriented, and comfortable working in fast-paced environments where priorities can change throughout the day. I take pride in being dependable, solving problems independently, and ensuring tasks are completed accurately and on time.
I have experience using ServiceTitan, QuickBooks, Google Workspace, Microsoft Office, and various communication and project management tools. Whether it's coordinating schedules, following up with customers, organizing data, or supporting business operations, I focus on helping companies run more efficiently.
I am looking for long-term opportunities where I can contribute, grow with the team, and become a reliable part of the company's success.