Detail-oriented and compassionate Healthcare Virtual Assistant, and Patient Care Coordinator with over five years of experience supporting U.S.-based primary care and specialty outpatient practices. I help healthcare providers stay focused on patient care by efficiently managing front-office operations, clinical coordination, and administrative workflows.
In my previous roles, I served as the first point of contact for patients—handling calls, scheduling appointments, verifying insurance, processing referrals, securing prior authorizations, coordinating medication refills, and assisting with medical billing. I work closely with providers, clinical staff, and insurance companies to ensure smooth operations and timely patient access to care.
I am experienced in managing daily clinic workflows remotely, including eligibility verification, patient follow-ups, EHR documentation, and maintaining strict HIPAA compliance.
I understand the fast-paced nature of healthcare practices, and I take initiative, anticipate needs, and ensure that nothing falls through the cracks.
If you are looking for someone reliable, professional, and committed to supporting both your team and your patients, I would love to be part of your practice. I look forward to connecting with you.
Areas of Expertise:
• Appointment Scheduling & Calendar Management
• Insurance Verification & Eligibility Checks
• Prior Authorizations & Referral Coordination
• Medication Refill Coordination
• Medical Billing Support
• EHR & Documentation Management
• ICD-10 & CPT Coding
• HIPAA-Compliant Patient Communication
• Remote Healthcare Administration
Verified
