Hi! I’m Josh, a reliable and detail-oriented Customer Service Associate with over two years of experience supporting Amazon operations through customer service and administrative tasks.
What I Do:
• Handle email and chat support professionally
• Perform data entry, documentation, and record management
• Maintain accurate CRM and case records
• Resolve customer and operational issues efficiently
• Coordinate with internal teams to ensure smooth workflows
Key Skills:
• Attention to detail and data accuracy
• Time management and task prioritization
• Confidentiality and data privacy
• Clear written communication
• Problem-solving and adaptability
• SOP and process compliance
Tools I’ve Used:
• Internal Amazon CRM and case management tools
• Email and chat support platforms
• Basic spreadsheets for tracking and logs
• File and document organization tools
What I Can Offer:
• Reliable day-to-day support
• Organized and well-documented work
• Consistent task follow-through
• A proactive, trainable, and dependable Virtual Assistant
Call to Action:
• If you’re looking for a trustworthy Virtual Assistant who values accuracy, organization, and clear communication, feel free to message me and let’s work together!
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