I am a highly experienced and versatile professional based in Mandaue City, Cebu, Philippines, with years of progressive expertise in customer service, management, and administrative support. Holding a Bachelor of Science in Business Administration with a major in Marketing Management from Marian College (-----------), I am a tech-savvy guy, detail-oriented, and proactive individual skilled in communication, organization, time management, multitasking, problem-solving, decision-making, adaptability, and creativity. I was able to built a strong trajectory, currently serving as a Customer Service Representative at Foundever Philippines (October 2025-present), where I handles inquiries, resolves issues, and delivers empathetic service in a fast-paced environment. Previously, I worked as a Branch Manager at Palawan Pawnshop Inc. (-----------), leading a team, ensuring compliance, overseeing and managing for a smooth daily branch operations; and as Production Controller at Jollibee Foods Corporation (-----------) this is while taking up my college degree at the same time, wherein I coordinating workflows and maintaining inventory efficiency during store operations. I am dedicated to operational excellence, team collaboration, and driving organizational success for potential clients in a fast-paced environment.
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