I am a results-driven professional with a diverse background in Customer Service, Technical Support, and E-commerce Management. My goal is to help business owners streamline their operations and scale their online presence by blending high-level technical troubleshooting with strategic marketing support.
With experience across the entire e-commerce ecosystem, I don’t just "answer tickets"—I understand how a glitch in the backend affects your bottom line. Whether it’s managing high-volume customer inquiries, troubleshooting complex tech issues, or optimizing your Shopify store and Social Media Ads, I am committed to delivering excellence and driving growth.
What I bring to your team:
1. Technical Troubleshooting: Expertise in resolving software/hardware issues with patience and clarity.
2. Customer Advocacy: Dedicated to turning frustrated users into loyal brand advocates.
3. E-commerce Growth: Hands-on experience managing Shopify stores, from product listings to order fulfillment.
4. Ad Management: Proficient in supporting and monitoring Social Media Ad campaigns to ensure maximum ROI.
