I am a results-driven professional with over a decade of experience delivering measurable success in sales, collections, billing, and customer service across the telecommunications, utilities, and travel/airline industries.
From consistently exceeding sales quotas at Sprint to leading high-performing teams and resolving complex billing issues for major utility providers, I bring a strong attention to detail, persuasive communication skills, and effective leadership to every engagement.
Recognized for high conversion rates, consultative selling, and a solutions-oriented mindset, I don’t just meet targets—I exceed them. I thrive in fast-paced, performance-driven environments where customer satisfaction, efficiency, and results matter most. Whether supporting customers through challenging billing concerns or coaching teams toward success, I deliver reliable, professional outcomes.