Hi, I'm Rameses, a Virtual Assistant with experience supporting a remote psychiatry practice through patient scheduling, front desk operations, appointment coordination, and administrative support.
My background combines healthcare administration, customer service, and technology. I currently assist with patient communication, scheduling management, and administrative workflows while maintaining professionalism and attention to detail in a healthcare environment.
Before transitioning into virtual assistance, I gained customer service experience working in support roles where I developed strong communication, problem-solving, and multitasking abilities.
My skills include:
• Appointment Scheduling & Calendar Management
• Patient Coordination & Front Desk Support
• Email, Chat, and Phone Support
• Data Entry & Record Management
• Google Workspace & Microsoft Office
• Trello, Asana, and Productivity Tools
• Customer Service & Administrative Support
I am dependable, quick to learn new systems, and committed to helping businesses operate efficiently. I am currently seeking long-term opportunities where I can contribute, grow professionally, and provide excellent support to clients and their teams.