Operations Systems Architect | Automation, CRM, and Founder Enablement

I architect the systems that keep fast-moving teams disciplined.

Ops + Tech Hybrid:
• 5 years running a manufacturing business (people, payroll, production).
• 5+ years in BPO operations (Real-Time Analyst, Fraud Analyst, Customer Support).

What I deliver:
• Automation blueprints that eliminate manual rework and data loss.
• CRM and lifecycle infrastructure (HubSpot, Odoo, GoHighLevel) with clean reporting.
• Internal tooling for quoting, renewals, and executive dashboards.
• Founder enablement: technical and operational support so leaders stay in strategy.

Results:
• Cut proposal turnaround from 3 days to same-day with automated costing models.
• Built a KPI command center for a 40-person production team (scheduling + variance tracking).
• Deployed fraud flagging workflows that reduced chargebacks by 30% in 90 days.

I write SOPs, document every flow, and design systems that survive personnel turnover.

Portfolio: -----------
GitHub: -----------

Open to long-term or fractional roles in operations systems, automation, or founder support.