Hi, I'm Joyce - a detail-oriented Virtual Assistant with nearly a decade of BPO experience. I bring sharp attention to detail, clear communication, and commitment to excellence. I specialize in bookkeeping, accounts payable, and data analytics using SAP and MS Excel automation to deliver accurate results. My goal is simple: help client save time, avoid recurring mistakes and achieve reliable outcomes with professionalism, patience and a positive attitude.
Companies I worked with: AIG - American International Group Inc, Accenture Business Inc and currently working in Reed Elsevier Philippine Inc.
Skills:
*Analytical and Auditing
· Handling large PII data
· Creates report using MS Excel, Power BI
· Use MS Excel Formulas
· Quality Process
*Finance
· Bookkeeping|Accounts Payable
· Invoicing, Reconciliation, Payment Posting
· Financial Reporting - Gross Operating expense
· Using SAP ERP System
*Insurance
· handle premium policies of client
· reinstate, reactive, extending policies
· checking updated payments
· assisting Underwriter Queries and Request
*Administrative
· Sending and follow-up emails
· Creates calendar meetings
· Provides assistance to Business Unit