Hey there! I have been a Customer Support Specialist for 6 years now. I am dedicated to delivering exceptional customer experiences. Looking for long-term projects to keep branching out, improving, learning, and helping my clients' businesses grow. With a keen eye for detail, I manage a range of vital tasks but not limited to:
- Handling emails for customer service
- Order fulfillment
- Data entry
- Dispute and Chargebacks
- Social media posting and content creation
- Social media stats reporting
Skills and tools:
- Shopify
- Amazon
- Etsy
- Gorgias
- Zendesk
- Freshdesk
- Helpscout
- PayPal
- Stripe
- Afterpay
- Klarna
- Recharge
- Asana
- Trello
- Notion
- Facebook
- Instagram
- TikTok
- Canva
