Administrative & Operations Support Professional with 14 years of experience in healthcare insurance and corporate operations. Highly organized and detail oriented, with expertise in eligibility verification, enrollment processing, contract management, and HIPAA compliant documentation. Skilled in coordination, compliance reporting, and operational development, with experience preparing audit ready records, reconciling reports, and streamlining workflows. Adept at maintaining policies and SOPs, guiding cross functional teams, and ensuring accuracy, efficiency, and regulatory compliance. Known for clear communication, proactive support, and a proven record of safeguarding client experience and driving reliable results in fast paced environments.
