I am a Technical Virtual Assistant with over 10 years of experience providing remote IT and identity management support for global enterprise organizations, including The Walt Disney Company.
My core expertise is user onboarding and offboarding, ensuring employees have the right system access from Day 1 and secure deactivation upon exit. I specialize in Active Directory administration, Microsoft Exchange (On-Prem & Microsoft 365), Outlook resources, and shared directory permission management.
What I can help you with:
* User account creation, modification, and deactivation
* Joiner–Leaver–Transfer (JLT) processes
* Active Directory user and group management
* Microsoft Exchange & Microsoft 365 administration
* Shared Mailboxes, Distribution Lists, and Resource Mailboxes
* Outlook email and access troubleshooting
* Shared folder and file server permission management
* Ticket handling, documentation, and process compliance
I am highly organized, detail-oriented, and experienced in working with international teams across different time zones. If you are looking for a reliable Technical VA to handle user access, email systems, and file permissions remotely, I would be happy to support your business.
