Operations Team Lead and Project Coordinator with 10+ years of experience supporting customer operations, dispatch coordination, CRM management, technical support, and project execution across energy, telecom, infrastructure, and home service environments. Managed live operations, scheduling, escalations, customer communication, and workflow coordination in fast-paced teams supporting thousands of customers daily. Experienced in remote operations, CRM systems, dispatching, process improvement, and follow-up automation using Leap, Airtable, Notion, Zapier, and -----------.
Verified
