Customer-focused Virtual Assistant and Customer Support Specialist with 4+ years of experience in remote operations, client success management, and high-volume customer service. Proven expertise in managing 40+ client accounts, resolving 60+ daily customer inquiries with 90%+ satisfaction rates, and implementing efficient processes that improve team productivity. Skilled in CRM systems, data management, chat and phone support, and administrative operations. Seeking a remote customer service or virtual assistant role to deliver exceptional support and drive client satisfaction.
