Hi! My name is Rowena. I’ve built my career developing expertise and skills in customer service, training facilitation, and administrative support.
Over the past 7 years, my work has been recognized for delivering high customer satisfaction, creating effective training programs that improved employee performance, managing my client's calendar and schedule, and efficiently managing communications across calls, chats, emails, and CRM platforms like Zendesk, Gorgias, HubSpot and more.
I take pride in being adaptable, detail-oriented, and highly committed to providing exceptional customer and team support.
I’m confident that these strengths allow me to perform well in different types of roles and contribute positively to your team’s goals.
