I am currently a Chat Support Associate for an e-commerce brand specializing in personalized gifts, handling customer inquiries via Amazon messaging and email, processing replacement requests, and coordinating with internal teams through Asana.
Previously, I worked as a Guest Service Associate at a four-star hotel in Ortigas. I am a Summa Cum Laude graduate in Hospitality Management from the University of Saint La Salle and a consistent Dean’s List awardee.
With strong customer service and operational skills, I am eager to continue learning and contribute positively to a customer-focused team.
