I am a Customer Service and Technical Support Specialist with over 10 years of hands-on experience providing phone and chat support. My background is primarily in the telecommunications and radio service industry, where I’ve supported customers with technical troubleshooting, sales, and retention. I am now seeking to expand my expertise into a new industry where I can apply my strong customer service skills while continuing to learn and grow. With a solid foundation in customer and technical support and a proven ability to drive customer satisfaction and retention, I am eager to contribute to a company that values service quality, continuous improvement, and customer-focused solutions.
