I’m an Operations and Client Services professional with 5+ years of experience leading teams, managing property operations, and ensuring a high-quality client experience.
In my current role as a Housing Operations Leader, I manage end-to-end operations for multiple properties, including maintenance coordination, unit setup, and vendor management. I lead both field and remote teams while working closely with tenants and property owners to ensure issues are resolved efficiently and expectations are consistently met.
I regularly communicate with property owners for approvals and updates, and collaborate with leadership, including direct coordination with the CEO, to ensure operational alignment and service quality.
My role combines operations management with client experience—ensuring tenants are satisfied throughout their stay while maintaining strong relationships with stakeholders.
What I bring:
• Operations management and process coordination
• Client and stakeholder communication (tenants, owners, vendors)
• Remote and field team leadership
• Vendor management and maintenance coordination
• Problem-solving and service quality improvement
I’m looking to work with businesses that need strong operational leadership combined with hands-on client and stakeholder management.
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