Hi! I'm a self-taught Operations & Administrative Support Specialist who helps business owners stay organized, streamline workflows, maintain accurate data, and improve day-to-day operations.
I have hands-on experience supporting business operations through CRM management, customer service, administrative support, website updates, and marketing-related tasks. I enjoy learning new systems, solving problems, and finding efficient ways to help businesses run smoothly.
My experience includes working directly with a business owner to support operations using GoHighLevel, WordPress, and other digital tools. I've assisted with CRM organization, customer data management, email marketing campaigns, lead capture forms, social media scheduling, website updates, workflow improvements, and administrative processes.
With a background in customer service handling 50+ customer interactions daily while maintaining 99-100% quality standards, I bring strong attention to detail, accuracy, professionalism, and a customer-first mindset to every project.
Services I Can Provide
• Operations & Administrative Support
• Customer Support (Email, Chat & Phone)
• CRM Management & Data Organization
• GoHighLevel & HubSpot Support
• Contact Management & Database Maintenance
• Workflow & Process Support
• Email Marketing Campaign Support
• Calendar & Appointment Management
• WordPress Website Updates
• Lead Capture Forms & Basic CRM Integrations
• Shopify & WooCommerce Management
• Product Listings, Inventory & Order Support
• Data Entry, Reporting & Data Quality Management
• Social Media Scheduling & Content Support
• Research & Documentation
TOOLS & PLATFORMS
CRM & Business Tools
• GoHighLevel
• HubSpot
• Notion
• ClickUp
• Slack
Website & eCommerce
• WordPress
• WooCommerce
• Shopify
Marketing & Content • Canva
• Metricool
• Meta Business Suite
Productivity & Communication • Google Workspace
• Microsoft Office
• Gmail
• Outlook
• Zoom
• Microsoft Teams
AI Tools
• ChatGPT
• Microsoft Copilot
• Gemini
• Claude
Why Work With Me?
✔ Detail-oriented and dependable
✔ Strong organizational skills
✔ Fast learner who adapts quickly to new tools and systems
✔ Proactive and resourceful problem-solver
✔ Focused on accuracy, efficiency, and continuous improvement
✔ Committed to helping businesses save time and operate smoothly
I don't believe in simply checking tasks off a list. My goal is to become a reliable part of your team by helping improve processes, keep systems organized, and support the daily operations that keep your business moving forward.
I'm committed to delivering high-quality support, improving workflows, and building long-term professional relationships that contribute to business success.
Verified
