I am a reliable Customer Service Representative / Virtual Support Associate with experience supporting eCommerce and service-based businesses. I handle customer inquiries, order management, billing issues, returns, refunds, and logistics coordination while maintaining accurate CRM records.
I have worked with international clients across voice and non-voice channels, delivering clear communication, efficient problem resolution, and excellent customer experience. I am proficient in tools such as CRM systems, NETO, ShipStation, Connecteam, Google Workspace, Slack, and Notion, and I adapt quickly to new workflows.
If you’re looking for a dependable virtual assistant who can support customer service and daily operations efficiently, I’d be glad to help.
