Spanish–English Bilingual Customer Specialist Construction Project Coordinator (Freelance)

I am a detail-oriented Civil Engineering professional and bilingual (Spanish-English) support specialist with over 13 years of experience in the BPO and construction industries. My background includes construction estimating, BOQ preparation, project coordination, customer service, and collections. I am proficient in Excel, Salesforce, QuickBooks ( certified), with hands-on experience supporting residential construction workflows. I am known for my accuracy, reliability, and ability to quickly adapt to new systems in remote work environments.