I am a proactive and detail-oriented professional with over three years of experience in customer service and legal support. I’ve managed case workflows, coordinated medical records, and kept clients informed throughout hearings and appeals, while handling sensitive information with strict confidentiality. Experienced in high-volume customer support, team coordination, and problem-solving under pressure, I excel at streamlining processes, maintaining accuracy, and delivering excellent client experiences. Reliable, organized, and results-driven, I am ready to contribute effectively in a remote professional environment.