I have 5+ years of experience in the BPO industry, mostly in Quality Assurance, Fraud Analysis, and Logistics.I'm used to handling repetitive, detail-heavy tasks and I take pride in getting them done accurately. I follow client standards closely, which has helped me keep a solid satisfaction rating throughout my career. I'm a clear communicator, quick to respond, and easy to work with — whether it's flagging issues, coordinating with the team, or adjusting to new processes. I learn fast and I'm always open to adapting to whatever tools or workflows are needed.